Documentation Index
Fetch the complete documentation index at: https://docs.chatzy.ai/llms.txt
Use this file to discover all available pages before exploring further.
What It Flow-Based Agent
A deterministic, guided-flow agent that moves users through predefined steps using buttons, menus, and validations. Ideal when you want total control over the experience.Best For
- Lead capture and qualification
- Appointment/leave requests
- Onboarding checklists
- Event registrations
- Feedback collection with fixed fields
Key Strengths
- Predictable & Controllable: Every step, field, and branch is explicit.
- Low Risk: Minimal chance of off-topic answers; easy to QA.
- Fast to Ship: No training data required; publish as soon as flows are built.
- High Completion Rates: Clear, linear steps reduce drop-offs.
Limitations
- Rigid for Open-Ended Queries: Struggles with unstructured, typed questions.
- Maintenance Overhead: New paths must be added manually.
- Lower “Human-like” Feel: Conversational nuance is limited.
Setup Notes in ChatzyAI
- Design flows with structured steps and quick replies.
- Add field validations and error prompts.
- Use webhook triggers/integrations for CRM or form submissions.
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Provide a fallback: human handoff or a short FAQ shortcut.
Create your Flow-Based AI Agent
Build your Flow-Based AI Agent tailored to your specific needs.
Once you create an AI agent you will see the following screen
