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Documentation Index

Fetch the complete documentation index at: https://docs.chatzy.ai/llms.txt

Use this file to discover all available pages before exploring further.

If you click on a journey name in the Journey Dashboard, you’ll access the Journey Runs tab.
This tab is your debugging and analytics hub it logs every execution of a journey, helping you track performance and troubleshoot issues.
journey-runs

Journey Runs List

The main table provides a summary of each journey execution:
ColumnDescription
ContactThe name or number of the contact who started the journey.
StateThe current status of the journey (e.g., completed, waiting, failed).
Last StepThe most recent trigger or action executed.
VersionThe version of the journey that was run.
Created atWhen the journey started.
Updated atWhen the last step was completed.

Steps Completed

Clicking on a specific journey run opens a detailed view:
journey-runs
journey-runs
  • Steps Completed – A sequential log of every trigger and action executed.
  • Variables – Expanding a step reveals all variables created and used.
    It shows all the data that was available for the previous action to use in the form of a Python dictionary. This dictionary holds all the variables created inside the journey, and you can later use them throughout your flow.

Error Reporting

The Journey Runs page not only tracks successful executions but also provides clear visibility into any errors that occur. This is a critical feature for debugging and ensuring your flows run smoothly.
  • Error Message Display: If a journey fails to complete, an error message is displayed at the bottom of the “Steps Completed” list. The message will specify that the workflow did not complete and will provide the exact error that occurred.
    E.g. In the screenshot, the error is Error executing workflow: 'champ_status'.
  • Debugging: You can use this error message to quickly identify the problematic step in your journey. By expanding the steps, you can examine the variables and fix the issue.
This clear error reporting makes it easy to monitor your journeys and correct any problems that prevent them from running successfully.