Documentation Index
Fetch the complete documentation index at: https://docs.chatzy.ai/llms.txt
Use this file to discover all available pages before exploring further.
What Is Conversational AI Agent
A natural-language agent that understands typed questions, keeps context, and answers within your approved knowledge. Best for unstructured, help-style conversations.Best For
- Customer support (FAQ and troubleshooting)
- Product discovery and comparisons
- Sales Q&A and objection handling
- Knowledge base search across large content
Key Strengths
- Understands Language: Handles varied phrasing and follow-ups.
- Context-Aware: Remembers prior turns for coherent threads.
- Scalable Coverage: Answers long-tail questions without new flows.
- Human-Like Tone: Configurable persona and style.
Limitations
- Less Deterministic: Requires guardrails and clear boundaries.
- Content Quality Matters: Needs up-to-date, well-scoped sources.
- Review & Governance: Monitor answers and refine allowed scope.
Setup Notes in ChatzyAI
- Add/curate knowledge sources; define scope and tone.
- Configure guardrails to keep answers within domain.
- Connect channels (e.g., WhatsApp, website) and route to the Inbox.
- Track unresolved intents to improve coverage over time.
Create Conversational AI Agent
Build your Conversational AI Agent tailored to your specific needs.
Once you create an AI agent you will see the following screen
