The Utilities tab provides supporting tools that extend your chatbot’s functionality. These utilities help the bot handle time-based queries more effectively and integrate with your sales processes.Documentation Index
Fetch the complete documentation index at: https://docs.chatzy.ai/llms.txt
Use this file to discover all available pages before exploring further.
Key Features
-
Include Date & Time Context
Grants the chatbot access to the current date and time. Useful for real-time queries like:- “Book my appointment for Tomorrow”
- “What time is it now?”
-
Include Messages Timestamp
Adds a timestamp to each stored message in the conversation history. This helps the AI understand and respond to references such as:- “What did I ask you five minutes ago?”
-
Convert Leads to Contacts
Automates the sales funnel by upgrading a lead (new prospect) to a contact (qualified prospect) in your system.- Streamlines customer relationship management
- Saves manual effort in lead handling
- Note: Requires Lead Notifications to be configured and enabled in your dashboard.