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Documentation Index

Fetch the complete documentation index at: https://docs.chatzy.ai/llms.txt

Use this file to discover all available pages before exploring further.

The Transfer to AI Agent action hands off the current conversation to another AI agent. Unlike the Assign to AI Agent action, this is typically used to move a conversation to an agent with a specific skillset or a different knowledge base.
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Configuration Field

  • AI Agent
    Dropdown to select the agent that will permanently take over the conversation. Agents are categorized as:
    • Conversational AI Agents: General-purpose bots for free-form conversation and information retrieval.
    • Flow-Based AI Agents: Journey-based bots built in the Studio, designed to follow structured, predefined flows.

How To transfer whatsapp conversation from a conversational to a flow based ai agent in chatzy ai

This guide explains how to set up transfer of conversation from one AI agent to another.